Privacy Policy
Effective date: November 15, 2026 (updated to add ambassador referral codes)
This policy explains what information The Two Battles (“we,” “us”) collects through www.thetwobattles.com, how it is used, and the choices you have. We keep it short and in plain English. We collect as little as we can.
Information we collect
- Free sample chapter form. If you use the free sample form, we collect your email address (required) and, only if you choose to give them, your name, a mobile phone number and a topic you are interested in (for example “anxiety” or “the outside battle”; it only tells us which content you may like). We also record whether you ticked the email marketing box and the text message box, the exact wording shown next to each box, the date and time, the page you were on, your browser type and your country (from Cloudflare). We do not store your full IP address. Your phone number is saved only if you tick the text message box. Getting the sample does not depend on ticking either box.
- Free guide and Substack newsletter. The “Get the free guide” form sends you to Substack’s subscribe page (in a new tab) with your email address filled in, and you confirm there. After the sample form, if you ticked the email box, we show a Substack link so you can confirm your subscription in one click. We do not subscribe you automatically. Substack holds your newsletter subscription and handles it under its own privacy policy. You can unsubscribe at any time from any email you receive.
- No health information. We do not ask for, collect or store health information, diagnoses or conditions, and we do not label anyone as having a health condition. Please do not enter any in the form.
- Donations and purchases. Gifts, the ebook, the Field Manual, the ebook + Field Manual bundle and coaching sessions are paid through Stripe checkout pages. Checkout currently appears under Bayof Business Group LLC, which processes payments on The Two Battles’ behalf. Stripe collects your payment details and email address. We never see or store your card number. We receive confirmation details such as your name, email, amount and what you bought, so we can deliver your purchase and answer questions.
- Ambassador referral codes. If you arrive through an ambassador’s link (it ends in
?ref=and a code), the code is saved in your browser (local storage, not a cookie) for 30 days and added to our checkout links, so the ambassador gets credit for a sale. It is not used to track you elsewhere, and you can clear it by clearing your browser data. When a purchase uses an ambassador’s code or link, we record the sale (product, amount, date, the code and the buyer’s email address from Stripe) so we can credit the ambassador. - Ebook, Field Manual and bundle downloads. After purchase you are taken to a download page. We do not require an account.
- Coaching. Coaching sessions are booked through Zoho Bookings, with video calls on Zoho Meeting. When you book, we receive your name, email address, any phone number you choose to give, and any notes you add. Please do not put anything in the notes you are not comfortable sharing. We use this only to schedule and run your session and to contact you about it.
- Email to us. If you write to [email protected] or [email protected], we keep your message and address so we can reply. Our email is hosted by Zoho Mail.
Job applicants
If you apply for a role on our Careers page, we collect the information you enter: your name, email address, phone number, the role, an optional LinkedIn or website link, your resume file, a short note on why you are a fit and, for the Licensed Therapist role, your license type and license state. We also record the exact consent wording shown, the date and time, the page, your browser type and your country (from Cloudflare). We do not store your full IP address. We use this only to evaluate applications and to contact applicants about roles. Applications are stored privately on Cloudflare (a database for the form details and a private file store for the resume), and each application is emailed to [email protected] through our email provider, Resend. We do not sell applicant information or use it for marketing. We keep applications for up to 2 years, or until you ask us to delete yours by emailing [email protected]. Please do not include health information or other sensitive data in your application.
Cookies and analytics
This site uses Cloudflare Web Analytics to count page visits (cookieless, no personal profiles). It does not use cookies or follow you across sites. We use no advertising trackers and set no tracking cookies. Some third-party services may set their own cookies or collect technical data (such as your IP address) when you use them: Stripe (checkout), Zoho (booking and video), Substack (subscribing), and YouTube (embedded videos, which load from youtube-nocookie.com). The site also loads its fonts from Google Fonts, which receives your IP address when the page loads. Those services are governed by their own privacy policies.
Hosting
The site is hosted and delivered through Cloudflare, which processes basic technical data such as your IP address and browser type to serve pages and keep the site secure.
How we use information
We use information to deliver what you asked for (a purchase, a booking, a reply, the free sample), to run and secure the site, and to meet legal and tax obligations. If you tick the email marketing box, we may email you about The Two Battles films, books and products. If you tick the text message box, we may text you the same kind of news. We send marketing only with your consent, and you can withdraw it at any time. We do not sell your personal information and we do not share it for advertising.
Text message (SMS) terms
If you tick the text message box and give your mobile number, you agree to receive recurring marketing texts from The Two Battles at that number. Message frequency varies. Message and data rates may apply. Consent is not a condition of any purchase. Reply STOP at any time to opt out and HELP for help, or email [email protected]. We do not share mobile numbers or SMS consent with third parties or affiliates for their marketing or promotional purposes. Carriers are not liable for delayed or undelivered messages.
Where your information is kept
Sample form details are stored in a private database on Cloudflare that only the site owner can access. Payment details are held by Stripe. Newsletter subscriptions are held by Substack. We keep form records until you ask us to delete them or you withdraw consent and we no longer need the record.
Who we share it with
Only the service providers needed to do the above: Cloudflare (hosting, analytics and the private storage for forms and applications), Resend (email delivery of job applications and sale notices to us), Stripe, Zoho, Substack, and Bayof Business Group LLC (for payment processing). We may disclose information if the law requires it.
Your choices and deletion requests
To stop marketing emails, use the unsubscribe link in any email or write to us. To stop texts, reply STOP or write to us. You can ask to see, correct or delete the personal information we hold about you by emailing [email protected]. We will respond within a reasonable time. We may need to keep payment and tax records as required by law. To delete data held by Stripe, Zoho or Substack, you can also contact them directly.
Children
This site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has given us information, email us and we will delete it.
Security
We rely on reputable providers and encrypted connections (HTTPS). No system is perfectly secure, so please share only what you are comfortable sharing.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it last changed. Continued use of the site after a change means you accept the updated policy.
Contact
Questions? Email [email protected].
See also our Terms of Use.